S333's Privacy Policy

1Introduction & Purpose of This Policy

S333 (referred to herein as "we", "the platform", or "s333") is a trusted online gaming and betting platform serving users in Bangladesh. We believe protecting your personal information is not just a legal obligation — it is our ethical responsibility.

This Privacy Policy explains what information s333 collects about you, why we collect it, how we use it, and what rights you have over your data. By using the s333 website or mobile app, you agree to this Privacy Policy.

This policy is reviewed and updated regularly. Any changes will be announced on the website, and the date of the latest update will be shown at the top of the page.

2What information we collect

S333 collects various types of information to verify your identity, provide services, and ensure security. A detailed breakdown is provided below:

3How We Collect Data

S333 collects your information in the following ways:

• Directly from you: Information you provide when registering, logging in, or updating your profile.
• Automatically: Through cookies and log files when you use our website or app.
• From payment processors: Transaction details required when a transaction is completed via bKash, Nagad, or Rocket.
• Via customer support: Hours when you can reach us via live chat or email.

We never collect your information without your knowledge or consent.

4Purpose of Data Use

S333 uses collected data solely for the purposes listed below. Your consent will be obtained before using it for any other purpose:

• To manage your account and ensure its security.
• To process deposits and withdrawals.
• To send bonus and promotional offers (if you have opted in).
• To provide customer support and resolve issues.
• To prevent fraud and money laundering.
• To fulfill legal obligations.
• To improve your platform experience.

5Cookie Policy

The s333 website and app use cookies — small text files stored on your device that help us improve our services. We use three types of cookies:

• Essential cookies: To maintain your login session and ensure security. These cannot be disabled.
• Functional cookies: To remember your language preferences and settings.
• Analytics Cookies: To understand site usage statistics (not personally identifiable).

You can manage cookies through your browser settings. However, disabling certain cookies may limit some features of the platform.

6Data Sharing & Third Parties

S333 does not typically share your information with anyone. However, there are limited circumstances in which data may be shared:

• Payment service provider: Solely to process transactions with bKash, Nagad, and Rocket.
• Law enforcement agencies: When required by court order or legal necessity.
• Fraud prevention agencies: For investigating suspicious activity.
• Technology service provider: For platform operations only — they are not permitted to use your data for their own purposes.

We have strict confidentiality agreements in place with all third-party providers.

7Data Retention Period

S333 retains your data only for as long as necessary. The general guidelines are outlined below:

• All profile and transaction data is retained for as long as the account remains active.
• Even after account closure, certain data may be retained for a specified period (generally 5 years) for legal reasons.
• Customer support communication logs are retained for up to 2 years.
• Analytics data may be anonymized and retained for the long term.

8Your rights

As an s333 member, you have the following rights over your personal information:

• Right to Know: You can find out what information we hold about you.
• Right to Rectification: You may correct any inaccurate information.
• Right to Erasure: You may request deletion of your data where there is no legal obligation to retain it.
• Right to Restrict Processing: You may request that your data usage be restricted in certain circumstances.
• Right to Data Portability: You can receive your data in a structured, portable format.
• Right to object: You may object to marketing communications.

To exercise any of these rights, please contact our customer support team. We will do our best to respond within 30 days.

9Protection of Minors' Data

S333 strictly prohibits registration by anyone under the age of 18. We do not knowingly collect personal information from minors.

If we suspect that a minor has registered on our platform, the account will be closed immediately and all collected data will be deleted. Parents or guardians may contact our customer support team regarding this matter.

10Policy Changes & Contact

S333 reserves the right to update this Privacy Policy as needed. If significant changes are made, you will be notified via your registered mobile number or through a notice on the platform.

If you have any questions or concerns about this Privacy Policy, please get in touch. Our dedicated privacy team is always ready to help.